From sales to customer service, building customer relations is the key to increased profits. Improve communication skills and increase your sales with Dr. Carl Christman's proven techniques. Your team can quickly learn persuasion and influence techniques to help improve customer retention and increase loyalty. Dr. Carl Christman's interactive keynote presentation explores interpersonal communications and influence from a radically different perspective. Participants will gain the tools to more productively relate to family, friends, and colleagues. His program unlocks the secrets of real mind reading by focusing on body language and micro-expressions. You will learn how to harness the power of persuasion by learning what researchers have proven and what makes top salespeople so successful.