Scott Stratten

Scott Stratten has spent his career telling businesses to stop doing the things customers hate, and start doing more of the things that actually earn their trust. An award-winning Hall of Fame keynote speaker, bestselling author, and founder of UnMarketing, he has spent decades studying how disruption and changing consumer behavior affect how organizations earn attention, lead people, build trust, and create loyalty. He has worked with organizations like Walmart, Microsoft, Deloitte, and Saks Fifth Avenue and reached millions of people worldwide with his simple message: technology changes, platforms change, and customer expectations change, but trust, integrity, and genuine human connection never go out of style.