Long answer: After you have made your final Entertainment selections for your Event, an EVA representative will contact you regarding payment and contract(s). Communicating and paying through an EVA representative helps to ensure that you are protected under our terms of service, cancellation, and refund policies.
How does payment work?
Short answer: When an artist confirms your Event, you are required to make at least a 50% down payment.
Long answer: Once the Entertainment is confirmed for your Event, we will need you to make a 50% down payment. The remaining 50% is due the week of your Event. All Entertainment payments are made through an EVA representative. We keep the money in escrow while the fun’s happening, and we will pay the Entertainer(s) for you once the show is over and we know everyone is happy.
What happens if I need to cancel an Event I’ve already booked?
Long answer: Hey, it does actually happen (though not often). But even then, we can still help. We got our start in business as Event planners and consultants, and we are pretty OCD when it comes to problem solving. For personal assistance with your search, just email us at [email protected]. From there, we can shift the conversation to phone, Zoom, or whatever new social platform happens to be blowing up next week.
Short answer: Click the “Request to Book” button in the Entertainer’s profile.
Long answer: If you already have an Entertainer you love in mind, you can save time and directly request to book that specific Entertainer for your Event. You can do so by going to the Entertainer’s profile and clicking the “Invite To Event” button on their profile. From there, you can select which Event to invite them to. They will respond with their availability through the EVA platform. Easy, right?
What happens on EVA after I book my Event?
Short answer: After you complete the booking process, you will receive the Entertainer’s contact information and advance details for the Event. Your time on EVA’s platform is done for now...until your next Event of course.
Long answer: Once you book your Event on EVA (paid and contracts signed), you will be given the contact information of the Entertainer you have booked. Their contact information is a great way to touch base with them and get any last minute details squared away. Our job is done after that, however, we will always be here to assist you with anything leading up to your Event. *Unless you need assistance at the Event in overseeing the Entertainment. Please contact us for onsite Event management options.* You will also be hearing from us after the Event when we check in to see how it all went! You can't get rid of us that easily...
What if my Event date has changed after I have already booked an Entertainer for a specific date?
Long answer: We get it and completely understand that the Event date may change or have to be moved to virtual. All you need to do is contact us at [email protected] and we will get in touch with your booked artist to check their availability for your new date. If they aren’t available to reschedule, we will find you another Entertainment option just as awesome.
How does EVA vet Entertainment?
Short answer: A team member evaluates the Entertainer based on a specific set of criteria. They must exceed expectations in performance, on-stage charisma, and fast-paced versatility. The Entertainer must also have experience performing in front of crowds and private Events.